Términos del servicio

Octave Coffee - Terms of Service

These Terms of Service ("Terms") govern your use of the Octave Coffee website ("Website") and your purchase of coffee products and related services ("Products") offered by Octave Coffee ("we," "our," or "us"). By using our Website and purchasing our Products, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our Website or purchase our Products.

1. Eligibility

You must be at least 18 years old to use our Website and purchase our Products. By using our Website and making purchases, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms.

2. Product Orders

2.1 Product Information: We strive to provide accurate and up-to-date information about our Products on our Website. However, we do not guarantee the accuracy, completeness, or reliability of any information, including product descriptions and pricing.

2.2 Order Acceptance: Your order constitutes an offer to purchase our Products. We reserve the right to accept or reject any order for any reason, including but not limited to product availability, errors in product descriptions or pricing, or suspected fraudulent activity. Your receipt of an order confirmation does not signify our acceptance of your order.

2.3 Payment: You agree to pay the total amount for your order, including the cost of the Products and any applicable taxes and shipping fees. Payment can be made through the payment methods specified on our Website.

3. Shipping and Delivery

3.1 Shipping: We will ship your order to the address provided during the checkout process. You are responsible for providing accurate shipping information. Risk of loss and title to the Products pass to you upon delivery to the carrier.

3.2 Delivery: We will make reasonable efforts to ensure timely delivery of your order. However, delivery times may vary depending on factors beyond our control. We are not liable for delays or damages caused by the carrier.

4. Returns and Refunds

4.1 Returns: If you are dissatisfied with your purchase, please contact us within 2 hours of your original order submission via our email address: orders@octavecoffee.com. We will provide instructions on how to return the Products. Returned Products must be in their original condition and packaging.

4.2 Refunds: Upon receiving and inspecting the returned Products, we will issue a refund, less any applicable shipping costs. Refunds will be processed within a reasonable time frame.

5. Privacy

Our privacy practices are outlined in our Privacy Policy. By using our Website and purchasing our Products, you consent to our collection, use, and sharing of your information as described in our Privacy Policy.

6. Limitation of Liability

To the extent permitted by law, we are not liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our Website or Products.

7. Governing Law

These Terms are governed by and construed in accordance with the laws of [Jurisdiction]. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in [Jurisdiction].

8. Changes to Terms

We may update these Terms from time to time. Any changes will be posted on our Website, and the revised Terms will become effective on the date of posting. It is your responsibility to review these Terms periodically.